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**Return and Refund Policy for Serve with Purpose LLC - Health and Beauty Products**
Effective Date: July 1, 2024
Serve with Purpose LLC ("we", "us", "our") is committed to ensuring your satisfaction with our health and beauty products. Please read this policy carefully to understand your rights and obligations regarding returns and refunds.
**1. Return Policy**
We offer a [insert number] days return policy from the date of purchase for most of our health and beauty products. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
**2. Refund Process**
Upon receipt and inspection of your returned item, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. The timing of the refund may vary based on your payment provider.
**3. Non-Returnable Items**
Certain items are not eligible for return and refund, including:
- Products that are opened, used, or damaged by the customer.
- Products that are not in their original condition or are missing parts.
**4. Return Shipping**
You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
**5. Damaged or Defective Items**
If you receive a damaged or defective item, please contact us immediately at [insert contact information]. We will work with you to resolve the issue promptly, which may include issuing a replacement or providing a refund.
**6. How to Initiate a Return**
To initiate a return, please follow these steps:
- Contact us at [insert contact information] to request a return authorization.
- Pack the item securely in its original packaging (if available) and include your proof of purchase or order number.
- Ship the item to the address provided by our customer service team.
**7. Refund Exceptions**
We reserve the right to deny a refund if the returned item does not meet our return policy criteria or if it is outside the specified return period.
**8. Contact Us**
If you have any questions about our Return and Refund Policy, please contact us at servewithpurposellc@gmail.com
**End of Return and Refund Policy**
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